From the Living Room to the Waiting Room
QR-enabled kiosks are helping bridge the gap between the patient portal and on-site check-in.
The disconnect between the convenience of at-home digital engagement and the outdated experience of legacy onsite workflows represents a central friction point in healthcare operations.
QR-enabled kiosks represent a practical solution to that issue, allowing patients to move effortlessly from the digital to the physical environment by scanning a code tied to their portal account.
The kiosk instantly confirms identity, updates records, and facilitates check-in, payment, and data collection, becoming an extension of digital health engagement.
Author's summary: QR-enabled kiosks improve healthcare efficiency.
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