“I’m sorry I let you down”: Dan Clancy admits Twitch failed Emiru after TwitchCon 2025 assault

Twitch CEO apologizes after safety incident at TwitchCon 2025

Twitch CEO Dan Clancy has issued a public apology to streamer Emiru, acknowledging that both he and the platform failed to protect her following an alleged assault during TwitchCon 2025 in San Diego.

The apology came amid widespread criticism from the streaming community, which accused Twitch of mishandling the situation and neglecting basic safety measures for creators at the event.

Twitch’s official statement

“We work very hard to keep TwitchCon attendees safe,” the company stated, “but we failed to do both things in this case, to keep Emiru safe and to prevent the assault from happening. We deeply regret the distress we caused for Emiru, our other creators, and the entire community.”

Twitch further accepted responsibility for the incident, emphasizing its intention to address security shortcomings and improve safety at future conventions.

Clancy’s follow-up remarks

“I’m sorry I let you down,” Clancy wrote, admitting that Twitch did not act with the urgency and care expected in such situations.

He clarified his earlier comments, which had been criticized for sounding dismissive, and reiterated the company’s commitment to rebuilding trust with its creators and community.

Community response

Many streamers and fans expressed frustration, arguing that Twitch’s current event policies are inadequate. The controversy has sparked wider discussion around accountability and safety measures at large-scale conventions.

Author’s summary: Twitch CEO Dan Clancy admitted the platform failed to protect streamer Emiru at TwitchCon 2025, prompting public criticism and renewed safety pledges from the company.

The Express Tribune — 2025-11-08